Reference

Legal rules for your Indonesia account

Your account rules, wallet records and data choices are set out here before you open an account with jnt188.

DANA recordsOVO recordsGoPay recordsQRIS recordsLocal-law access
jnt188 Legal rules for your Indonesia account
LEGAL CONTACT

Contact routes for Legal questions

Legal questions need a clear route, so we separate account help from legal contact requests.

Live chat Use live chat from 09:00 to 23:00 WIB when a Legal question blocks account…
WhatsApp Send WhatsApp support a short Legal request when you need a record of your…
Email record Email [email protected] when you need a written response about data correction, cookie choice or…
ACCOUNT CARE

How we handle Legal data

Your Legal record is tied to the account step you complete, the device you use and the payment trail you create.

Account data

We keep the name, mobile number, email and login records you provide during account setup.

Payment records

DANA, OVO, GoPay, QRIS and bank transfer references are stored as wallet records.

Cookie choices

Cookies help the site remember device status, login state and security signals.

Security checks

When a Legal request involves access, we compare the current request with registered profile data, recent login location, device type…

Record retention

We keep account and wallet records for operational, payment and legal reasons.

Change requests

To request a change, contact live chat, WhatsApp or legal@jnt188.

Common Legal questions about jnt188

These answers focus on Legal access, account data, payment records and contact rights for your Indonesia account. They are written for practical use, so you can see what we need from you before contacting support. If a question affects eligibility, the same local-law wording applies: access is available only where local law permits.

Your account is covered by rules on eligibility, accurate profile data, wallet records, security checks and acceptable account use. Access depends on local law and is available only where local law permits.

We keep those references to match wallet activity with your registered account, answer payment disputes and verify withdrawals. The record usually includes payment rail, time, amount, status and the account identity used.

Contact live chat, WhatsApp or [email protected] with your username, registered mobile number and the data field you want checked. We may ask you to confirm Account > Profile before changing anything.

Cookies do not remove your rights, but they help us keep login state, device checks and fraud signals. If you clear cookies, you may need to verify your account again before a legal request continues.

If local law does not permit access, we may limit or close account access and handle wallet matters according to the records available. Our support team will explain the next step linked to your account.

Email [email protected] for a written response about data, ownership, cookies or account access. Include your registered mobile number, username and issue date so our team can locate the correct record.

We compare your request with registered profile data, recent login activity, device path and wallet records. For higher-risk changes, we may ask for extra confirmation before updating access or account details.